M81 Media FAQ's

Alright! So, we understand that you will likely have some questions regarding M81 and its services. While we do encourage you to reach out to us so we can discuss what it is you want or are looking for, we’ve compiled a list of frequently asked questions that might help you out here. If you do not see your question in the faq list, there is a contact link at the bottom so feel free to reach out to us!

Q: What is your experience level?

We have been dealing with social media (in a business atomosphere), online marketing and management for the last 10 years. Also in that time, acquired a Bachelors of Science Degree in Internet Marketing from Full Sail University.

Q: What is your Social Media Design / Optimization / Setup package?

Basically, with this package your social media accounts will be created or revamped for successful use. We create all of the proper banner images, icon photos, profile photos, etc. that will resonate with your brand so you are sure to stand out and look professional. This includes creating/adjusting all of the proper banner images, icon photos, profile photos, etc. that you currently have in place should they not be uniform or meet standards.

Q: What do you mean Content Curation and Creation? Why do I need that?

Well, having an online presence is extremely important, especially in this day and age. So, Content Curation simply means doing the proper research needed to find content to provide your audience that is centered around your business/industry. Creation means just that, creating original content for your audiences. You are also highly encouraged to send us all the photos, videos, etc. that you might have in order for us to get it in front of your audience. *If you do not have a ton of this sort of media to share it’s okay, the research I do will provide me enough to get your online presence going and start engaging your users.

Q: Do you / Will you buy us followers so we have a larger audience?

Absolutely not. I do not provide services to purchase you followers and here’s why. Buying followers does not grow your business in any way. There is no track-able data from doing this. Sure it makes your Instagram, etc. seem large, but that’s just it, it makes it SEEM large when it really is not. It’s a vanity metric that will ultimately hold zero value. The followers you purchase will not be engaged, will not interact with ads, and most likely will not even be in your target audience. Not to mention, it is also really easy to tell when accounts have bought their followers and that just makes your accounts look bad. If you’d like to read more on my thoughts on this, you can check out this article Why Buy Followers?.

Q: Doesn’t that take more time? I want a big following now.

In short, yes it does take more time. No one ever said this type of thing happens over night. It takes work and effort to gain a meaningful following for your business and brand. You need to have an engaging social presence before people will follow your page. You need to provide value and a place your followers want to visit. You’re building a community around your image and your brand. This is not a place to “sell,sell,sell” it’s a place for value and engagement to show you care with some sales thrown in the mix.

Q: What is your background or style in photography?

As you may have noticed, we come from an action sports background. We’re used to fast paced, quick thinking, in the moment photography. We really enjoy capturing images that are out of the ordinary or something you wished you could see again. We have found this approach works well for most of our workings. Other forms of M81 photography sessions will be candid style, hoping to catch you in a natural element. These are memories that are going to last forever, and we feel capturing the “in the moment” emotions makes an awesome photo.

Q: What type of editing if any is in my package?

Basic editing is included in every package. This includes cropping, color correction, removal of objects (within reason) in the backgrounds. If you would like extensive editing we can discuss that further, as that would require a fee.

Q: When I get my photos, will I have the rights to those?

Every package allows you the right to print the images for personal use. However, you do not have the right to print, sell, or publish the images for profit or promotion without permission from M81 or purchasing the full rights to the photo.

Q: How and when will I receive my images?

We have a couple options for you here. If you would like, we can submit them to an online gallery, where you can view and download your images for print via a private link. OR, for a small extra fee we can provide you with a USB drive of your completed images. You can generally expect a link of the sessions within 2 weeks. (Sessions may take longer or shorter, this is a rough estimate on what type of session it is.)

Q: What if I want the RAW unedited versions of my photos?

We generally do not give out RAW files. They are considered an unfinished product in our eyes, so they are not included in the packages. If you really want them, we can discuss that but there will be restrictions and an extra fee.

Q: How do I schedule you for photos?

After we talk through email or a phone conversation to fully understand what you want, you will be given a contract and deposit amount. We require 40% of the balance to reserve a spot.

Q: What if I have to cancel?

The deposits are non-refundable, because we schedule a session within a time slot, or portion of the day for your session. You can however use that for a future session if you want. If you reschedule or schedule a new session within 6 months your original deposit can be used.

Q: What if it rains?

Depending on the style of shoot, some after/during rain photos can look really awesome! However, if it is calling for rain the entire day we can discuss rescheduling to a better date for everyone.

Q: What if I am running late?

I do allow a 15 minute window if you are running behind. After the first 30 minutes there will be an additional $50 charge, charge will occur every 30 minutes after. If no call or no show, the session will be considered abandoned after the first 30 minutes, fees charged will be due and the non-refundable deposit will be forfeited for future use.